The short version
This site collects your name and email address, and sometimes your mobile number. It uses them to send you the launch emails you asked for, give course access to the people who have it, and answer your questions. It does not sell your information to anyone.
The rest of this page is the detail behind that.
Who is responsible for your information
This website is operated by Monty Felts, individually. Monty Felts is a Regional Vice President at CrossCountry Mortgage, LLC, and this is his personal site. It is not operated by CrossCountry Mortgage, and CrossCountry is not responsible for it.
If you have a question about your information, or you want a copy of it or want it deleted, write to [email protected] or Monty Felts, CrossCountry Mortgage, 2201 Spinks Road, Suite 236, Flower Mound, TX 75022.
What is collected, and where
There are three places on this site where you can give us information, and one thing that happens automatically.
When you join the launch list. You give your first name and email address, and you may tell us whether you are a loan officer, a Realtor, or something else. We record the date you joined, the wording you agreed to, and the IP address the request came from, as a record of your consent.
Before November 2026, people who requested the advance edition of the book gave a first name, last name, email address and mobile number, and could tick an optional box agreeing to be contacted by phone or text. Those records are kept and handled under this policy.
When you use the Ask Monty form. You give a name, an email address, a mobile number if you choose to, a short note about where you are, and your question.
When you sign in. There are no passwords on this site. You enter your email address, we send a code or a link to it, and clicking through signs you in. We store your email address so we can recognise you next time.
Automatically. Standard web server logs, which include your IP address, your browser type, and which pages you asked for. A single cookie that keeps you signed in. See the Cookie and Tracking Notice for the full picture, which is currently very short.
Why it is collected
To send you the launch emails you asked for: one email a day until Lending Unleashed launches on November 24, 2026, and occasional notes from Monty after that.
To give course access to the people who have it.
To answer your question when you send one.
To recognise you when you come back, without making you keep a password.
To contact you about the book, the course, and related material, if you asked us to. You can stop this at any time.
What is never done with it
Your information is not sold. It is not rented. It is not traded, and it is not handed to a data broker or an advertising network.
Who else sees it
Only the services needed to run the site:
- Cloudflare, which hosts the site, stores your access record, and delivers the course videos.
- Cloudflare Turnstile, which checks that form submissions come from a person rather than an automated script. It runs invisibly in the background when you use a form, and looks at signals from your browser to make that judgement. It does not use tracking cookies and is not used to advertise to you. See Cloudflare’s Turnstile Privacy Addendum.
- Mailchimp (Intuit), which sends the launch-list emails. Mailchimp records whether an email was opened and which links were clicked, so we can see what is useful. See Intuit Mailchimp’s privacy statement.
- Amazon Web Services, which sends sign-in and welcome emails.
These providers act on our instructions. They are not permitted to use your information for their own purposes.
Mortgage enquiries
This site is not a loan application and does not take one. If your question leads to a conversation about an actual mortgage, that conversation moves to CrossCountry Mortgage's own systems, and CrossCountry's privacy notice governs it from that point. Their notice is separate from this one.
How long it is kept
Launch-list records are kept until you unsubscribe, and for 24 months after, as a record of your consent.
Course and book access records are kept while your access is active, and for 24 months after it stops.
Questions sent through the Ask Monty form are kept for 24 months so that a conversation can be picked back up.
Server logs are kept for a short period, in line with the hosting provider's normal practice.
Your choices
You can ask for a copy of the information held about you.
You can ask for it to be corrected.
You can ask for it to be deleted. If you do, course access goes with it.
You can stop marketing email by using the unsubscribe link in any message, and stop text messages by replying STOP.
To do any of these, write to [email protected]. We will respond within 30 days.
If you live in California
The California Consumer Privacy Act gives you the right to know what personal information is collected about you, to have it deleted, to correct it, and to opt out of its sale or sharing. We do not sell or share personal information as those terms are defined by that law. You will never be treated differently for exercising these rights.
To make a request, write to [email protected].
Children
This site is for working mortgage and real estate professionals. It is not directed at anyone under 18, and information is not knowingly collected from anyone under 18.
Security
Access records are stored on Cloudflare's infrastructure. Sign in uses a signed session cookie rather than a stored password, which means there is no password here to be stolen. No system is perfect, and no one can promise otherwise.
Changes
If this page changes in a way that matters, the date at the top changes with it. It is worth checking back occasionally.
Contact
[email protected] Monty Felts, CrossCountry Mortgage, 2201 Spinks Road, Suite 236, Flower Mound, TX 75022